We may also
collect other personal information outside of
these categories through instances where you
interact with us in person, online, or by
phone or mail in the context of:
- Receiving help
through our customer support
channels;
- Participation
in customer surveys or contests;
and
- Facilitation
in the delivery of our Services and to
respond to your inquiries.
How do
we use and share your personal
information?
You may contact
us
by email at
privacy@valexcloud.com
,
or by referring to
the contact details at the bottom of this
document.
If you are using
an
authorized
agent to exercise your right to opt out we may
deny a request if the authorized
agent does not submit proof that they have
been validly
authorized to
act on your behalf.
Will
your information be shared with anyone
else?
We may disclose
your personal information with our service
providers pursuant to a written contract
between us and each service provider. Each
service provider is a for-profit entity that
processes the information on our behalf,
following the same strict privacy protection
obligations mandated by the
CCPA.
We may use your
personal information for our own business
purposes, such as for undertaking internal
research for technological development and
demonstration. This is not considered to be
"selling"
of your personal information.
Valex Cloud LLC
has
not disclosed, sold, or shared any personal
information to third parties for a business or
commercial purpose in the preceding twelve
(12) months.
Valex Cloud LLC
will not sell or
share personal information in the future
belonging to website visitors, users, and
other consumers.
Your
rights with respect to your personal
data
Right to
request deletion of the data — Request to
delete
You can ask for
the deletion of your personal information. If
you ask us to delete your personal
information, we will respect your request and
delete your personal information, subject to
certain exceptions provided by law, such as
(but not limited to) the exercise by another
consumer of his or her right to free speech,
our compliance requirements resulting from a
legal obligation, or any processing that may
be required to protect against illegal
activities.
Right to be
informed — Request to
know
Depending on the
circumstances, you have a right to know:
- whether we
collect and use your personal
information;
- the categories
of personal information that we
collect;
- the purposes
for which the collected personal information
is used;
- whether we
sell or share personal information to third
parties;
- the categories
of personal information that we sold,
shared, or disclosed for a business
purpose;
- the categories
of third parties to whom the personal
information was sold, shared, or disclosed
for a business purpose;
- the business
or commercial purpose for collecting,
selling, or sharing personal information;
and
- the specific
pieces of personal information we collected
about you.
In accordance
with applicable law, we are not obligated to
provide or delete consumer information that is
de-identified in response to a consumer
request or to re-identify individual data to
verify a consumer
request.
Right to
Non-Discrimination for the Exercise of a
Consumer’s Privacy
Rights
We will not
discriminate against you if you exercise your
privacy rights.
Right to Limit Use
and Disclosure of Sensitive Personal
Information
We do not process
consumer's sensitive personal information.
Verification
process
Upon receiving
your request, we will need to verify your
identity to determine you are the same person
about whom we have the information in our
system. These verification efforts require us
to ask you to provide information so that we
can match it with information you have
previously provided us. For instance,
depending on the type of request you submit,
we may ask you to provide certain information
so that we can match the information you
provide with the information we already have
on file, or we may contact you through a
communication method (e.g.,
phone or email) that you have previously
provided to us. We may also use other
verification methods as the circumstances
dictate.
We will only use
personal information provided in your request
to verify your identity or authority to make
the request. To the extent possible, we will
avoid requesting additional information from
you for the purposes of verification. However,
if we cannot verify your identity from the
information already maintained by us, we may
request that you provide additional
information for the purposes of verifying your
identity and for security or fraud-prevention
purposes. We will delete such additionally
provided information as soon as we finish
verifying you.
Other privacy
rights
- You may object
to the processing of your personal
information.
- You may
request correction of your personal data if
it is incorrect or no longer relevant, or
ask to restrict the processing of the
information.
- You can
designate an
authorized
agent to make a request under the CCPA on
your behalf. We may deny a request from an
authorized
agent that does not submit proof that they
have been validly authorized
to act on your behalf in accordance
with the CCPA.
- You may
request to opt out from future selling or
sharing of your personal information to
third parties. Upon receiving an opt-out
request, we will act upon the request as
soon as feasibly possible, but no later than
fifteen (15) days from the date of the
request submission.
To exercise
these rights, you can contact us
by
email at
privacy@valexcloud.com,
or by referring to
the contact details at the bottom of this
document. If you have a complaint about how we
handle your data, we would like to hear from
you.
13. DO VIRGINIA
RESIDENTS HAVE SPECIFIC PRIVACY
RIGHTS?
In
Short: Yes, if you are
a resident of Virginia, you may be granted
specific rights regarding access to and use of
your personal information.
Virginia CDPA
Privacy Notice
Under the Virginia
Consumer Data Protection Act
(CDPA):
"Consumer"
means a natural person who is a resident of the
Commonwealth acting only in an individual or
household context. It does not include a natural
person acting in a commercial or employment
context.
"Personal
data"
means any information that is linked or
reasonably linkable to an identified or
identifiable natural person. "Personal data"
does not include de-identified data or publicly
available information.
"Sale of
personal data"
means the exchange of personal data for monetary
consideration.
If this definition
"consumer"
applies to you, we must adhere to certain rights
and obligations regarding your personal
data.
The information we
collect, use, and disclose about you will vary
depending on how you interact with Valex Cloud LLC and our
Services. To find out more, please visit the
following links:
Your rights with
respect to your personal
data
- Right to be
informed whether or not we are processing your
personal data
- Right to access
your personal data
- Right to correct
inaccuracies in your personal data
- Right to request
deletion of your personal data
- Right to obtain
a copy of the personal data you previously
shared with us
- Right to opt out
of the processing of your personal data if it
is used for targeted advertising, the sale of
personal data, or profiling in furtherance of
decisions that produce legal or similarly
significant effects ("profiling"
)
Valex Cloud LLC has
not sold any personal data to third parties for
business or commercial purposes. Valex Cloud LLC will not
sell personal data in the future belonging to
website visitors, users, and other consumers.
Exercise your rights
provided under the Virginia CDPA
If you are using
an authorized
agent to exercise your rights, we may deny a
request if the
authorized
agent does not submit proof that they have been
validly
authorized to
act on your behalf.
Verification
process
We may request
that you provide additional information
reasonably necessary to verify you and your
consumer's request. If you submit the request
through an
authorized
agent, we may need to collect additional
information to verify your identity before
processing your request.
Upon receiving
your request, we will respond without undue
delay, but in all cases, within forty-five (45)
days of receipt. The response period may be
extended once by forty-five (45) additional days
when reasonably necessary. We will inform you of
any such extension within the initial 45-day
response period, together with the reason for
the extension.
Right to
appeal
If we decline to
take action regarding your request, we will
inform you of our decision and reasoning behind
it. If you wish to
appeal our decision, please email us at
privacy@valexcloud.com
. Within sixty
(60) days of receipt of an appeal, we will
inform you in writing of any action taken or not
taken in response to the appeal, including a
written explanation of the reasons for the
decisions. If your appeal if denied, you may
contact the
Attorney General to
submit a complaint.
14. DO
WE MAKE UPDATES TO THIS
NOTICE?
In
Short: Yes, we will update this
notice as necessary to stay compliant with
relevant laws.
We may update
this privacy notice from time to time. The
updated version will be indicated by an
updated
"Revised"
date and the updated version will be effective
as soon as it is accessible. If we make
material changes to this privacy notice, we
may notify you either by prominently posting a
notice of such changes or by directly sending
you a notification. We encourage you to review
this privacy notice frequently to be informed
of how we are protecting your
information.
15. HOW
CAN YOU CONTACT US ABOUT THIS
NOTICE?
If you have
questions or comments about this notice, you
may
email
us at
privacy@valexcloud.com
or by
post
to:
Valex Cloud LLC
15208 Turquoise Cir N ,
Chino Hills, CA
Chino Hills
, CA
91709
United States
16. HOW
CAN YOU REVIEW, UPDATE, OR DELETE THE
DATA WE COLLECT FROM
YOU?
Based on
the applicable laws of your country, you may
have the right to request access to the
personal information we collect from you,
change that information, or delete it. To request to
review, update, or delete your personal
information, please
visit: http://www.valexcloud.com/terms/data
.